1. Privacy Policy Details
Effective date: April 10, 2025. This privacy policy explains how School Baze ("we", "our", "the App") collects, uses, and shares information when you use our mobile application and related services.
For questions about this policy or to exercise your privacy rights, contact: privacy@royalbaze.com. We will support you where necessary.
2. What information we collect
We collect the following categories of information:
- Personal information Schools provide:School Staffs name, parent/guardian name, email address, phone number, school, class, student ID and other registration details.
- Child information: information about children when provided by the school with consent from the parents or guardians.
- Optional: photos or files you upload (e.g., student photo) — only if you choose to provide them.
3. How we use the information
- To provide and operate the App (account creation, class rosters, reports).
- To communicate with parents, guardians, teachers, and students (announcements, support messages).
- To personalize features and content and to perform analytics and product improvements.
- To comply with legal obligations and to protect the rights and safety of users.
4. Sharing and disclosure
We may share personal information in the following limited circumstances:
- With school administrators and teachers when necessary to provide services.
- To comply with lawful requests by public authorities, or to protect rights, property, or safety.
- With parental or guardian consent for disclosures relating to a child's account.
5. Children’s privacy
Parents may review or request deletion of their child's information by contacting the school.
6. Data retention
We retain personal information only as long as necessary to provide the App and fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, we will delete or anonymize it.
7. Security
We implement reasonable technical and organizational measures to protect personal information. If you suspect misuse of your data, contact us immediately.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact the concerned school.
9. How to provide verifiable consent
To comply legal laws, we will request verifiable consent to access the data provided by the schools
Our Partner schools will be required to Implement the method(s) that best fit their legal obligations and their users' needs and keep records of consent.
10. Changes to this privacy policy
We may update this policy from time to time. If changes are made, we will provide notice (e.g., via the system or by email) before the change takes effect. The "Effective date" at the top will show the last update.
How to contact us
If you have questions or concerns about this policy, or to exercise your privacy rights, please contact:
Email: privacy@royalbaze.com
Phone: +254751564613